Refund Policy

ACCOUNTS REFUND POLICY

Hello valued customer,

This policy applies to all accounts and related services.

We value our customers and aim to provide clear and fair refund terms. Please read the information below carefully before making a purchase.

Before buying any product or service, ensure you fully understand the product description. If you are unsure about anything, you are encouraged to contact support before completing your purchase. We are always available to help you avoid mistakes.

Account Refund Eligibility

We will issue a full (100%) refund only if:

• The login details are wrong and you cannot access the account.
• The account does not match the description at checkout.
• The account is already banned when delivered.
• The account is pulled backNote :Our accs include original emails to ensure NO pullbacks ever happens. If original email is not included and a pullback happens you will receive 100% refund + compensation or replacement with better account whatever you choose

Note: All accounts are carefully checked before being listed to minimize the possibility of being banned or faulty accounts.

Refund Method

Refunds are processed using the original or an agreed payment method.

How to Request a Refund

To request a refund, please contact an administrator and provide proof of purchase and the issue you are facing.

Replacement Option

If preferred, customers may choose a replacement account instead of a refund. Replacement accounts will meet the original requirements or exceed them, depending on availability and the issue encountered.

Important Notice

⚠️ Refunds will not be issued if an account becomes banned due to user actions. It is the buyer’s responsibility to ensure they are not HWID banned or otherwise restricted before logging into the account.

Non-Refundable Services

Refunds are not available for service-based products, including but not limited to:

• Camo or progression boosts
• Rank boosting services

✨DMA RETURN & REFUND POLICY

🛍️ Return Policy

✅ Eligibility for Returns

To qualify for a return, the product must meet at least one of the following conditions:

• The product is defective or non-functional upon receipt.
• The product was damaged during transit, and the damage was reported within 24 hours after delivery.
• The product does not match the specifications of the item ordered.

📸 Proof of Hardware Issue

To process a return, you must provide clear documentation, such as:

• Photos or videos showing the issue.
• A brief written description of the malfunction.

Our support team will review the submitted evidence to assess return eligibility.

⏱️ Timeframe for Returns

• You must notify us of any issues within 3 days of receiving your order.
• After verification, we will begin the return process if eligible.

🚫 Non-Eligible Items

The following are not eligible for return under any circumstances:

• Products that have been altered, modified, or misused.
• Items with physical damage caused by the customer.
• Products not in original condition.

🔁 Return Process

• If your return request is approved, you will receive step-by-step instructions to complete the return.

🚚 Shipping Costs

• If the return is approved and the issue was due to our error, we will cover the return shipping.
• If the return is for reasons unrelated to defects or shipping damage, the customer is responsible for shipping costs.

💸 Refund or Replacement

• Once we receive and inspect the returned product, we will determine whether to issue a refund or provide a replacement.

💬 Need Help?

If you have any questions or concerns, please reach out to our support team.